PRIVACY POLICY
Last updated: 2025-12-17
TerraBox AB (“TerraBox”, “we”, “us”, “our”) is committed to protecting your privacy and ensuring that personal data is processed in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, contact us, submit inquiries, or purchase our container-based buildings.
1. Data Controller
TerraBox AB
Organization number: 559445-6674
VAT number: SE559445667401
Address:
Härevägen 22
855 97 Indal
Sweden
Email: contact@terrabox.info
Phone: +46 10 1388 218
2. Scope of This Policy
This Privacy Policy applies to visitors to our website, customers and prospective customers, individuals submitting inquiries or quotations, and business customers and partners.
It covers personal data collected online and in connection with sales, design, production, delivery, and after-sales support of container-based buildings.
3. Personal Data We Collect
3.1 Data You Provide to Us
- Name
- Email address
- Phone number
- Postal address
- Billing and invoicing details
- Company name and company details (for business customers)
- Information submitted via inquiry forms, contact forms, or email communication
3.2 Project and Technical Documentation
In connection with custom or semi-custom container houses, we may process and store design drawings, floor plans, technical specifications, and project-related correspondence. These materials may be linked to an identifiable customer or business.
3.3 Automatically Collected Data
- IP address
- Browser type and device information
- Pages visited and interactions on the website
4. Purposes and Legal Basis for Processing
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries and requests | Legitimate interest |
| Preparing quotations and contracts | Contractual necessity |
| Order handling and production | Contractual necessity |
| Payment processing and invoicing | Contractual necessity / Legal obligation |
| Delivery, logistics, and customer support | Contractual necessity |
| Warranty and defect handling | Legal obligation / Legitimate interest |
| Marketing communications | Consent |
| Website analytics and improvement | Consent |
| Legal and accounting compliance | Legal obligation |
5. Marketing Communications
We send marketing emails and newsletters only if you have given explicit consent via an opt-in checkbox.
You may withdraw your consent at any time by clicking the unsubscribe link in any marketing email or by contacting us at contact@terrabox.info.
Transactional and service-related emails (such as order confirmations and project communication) are sent regardless of marketing consent.
6. Payments and Third-Party Services
We use trusted third-party service providers to operate our business. Depending on the service, personal data may be shared with:
- Payment providers: Stripe, Klarna, PayPal, and bank transfer providers
- CRM system: HubSpot
- Accounting and compliance providers
- IT and hosting providers
Third parties process personal data only to the extent necessary and under contractual obligations to protect your data. We do not store full payment card details on our servers.
7. International Data Access and Processing
TerraBox AB is based in Sweden. In some cases, customer project data such as drawings or specifications may be accessed by authorized personnel or production partners in Vietnam.
Such access is limited to operational and production-related purposes, occurs only under our instructions, and does not include access to payment card data. Appropriate safeguards are applied to ensure GDPR compliance.
8. Data Retention
Personal data is retained only as long as necessary to fulfill the purposes for which it was collected.
- Customer and project-related data: up to 7 years
- Marketing data: until consent is withdrawn
- Technical and analytics data: according to cookie settings and applicable law
9. Your Rights Under GDPR
You have the right to request access, correction, deletion, restriction of processing, data portability, and to object to processing based on legitimate interests. You may withdraw consent at any time.
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).
To exercise your rights, contact us at contact@terrabox.info.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to ensure website functionality, analyze website usage, and measure the effectiveness of advertising campaigns.
We use services such as Google Analytics and Google Ads conversion tracking. Non-essential cookies are used only with your consent.
Detailed information about cookies and how to manage your preferences can be found in our Cookie Policy.
11. Security Measures
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. Access to personal data is limited to authorized personnel only.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website, with the date of the latest update clearly stated.
13. Contact
If you have any questions about this Privacy Policy or how we process personal data, please contact:
TerraBox AB
Email: contact@terrabox.info
Phone: +46 10 1388 218